Find answers to common questions about our breakdown response times, genuine spare parts supply, machinery imports, and technical certifications.
We specialize in German and Japanese printing presses, including Heidelberg, Komori, Manroland, KBA, Ryobi, and Goss web offset systems. Our engineering team has over 15 years of hands-on experience and training on these specific manufacturing platforms.
For print facilities located in the Dhaka Division, our engineering team can be on-site within 2 to 4 hours of a service call. For other divisions in Bangladesh (Chittagong, Sylhet, Khulna, etc.), we immediately dispatch technicians via the fastest available transport to minimize press downtime.
Yes, we provide a 3-month operational warranty on all component-level repairs performed in our Dhaka electronics lab. This includes logic boards, drive controller cards, HMI panels, and PLC modules.
Yes, we maintain a warehouse stocked with common electrical and pneumatic spares ( proximity sensors, contactors, solenoid coils, vacuum vanes). For rare mechanical or electronic modules, we source directly from manufacturing partners in Europe/Japan and air-freight them to Dhaka in 5-7 business days.
Yes, our consultants prepare independent technical feasibility reports, machinery valuation surveys, and project profiles (DPPs) required by commercial banks in Bangladesh for industrial printing and packaging plant financing.
We offer complete end-to-end relocation services. This includes initial diagnostics, match-marking and electrical de-wiring, mechanical dismantling, secure rigging/transport, mechanical re-erection, optical split-bubble alignment, rewiring, and final commissioning with test prints.
